Law and rights guides
Understand your rights, organise evidence, and find the right help when something goes wrong.
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35 guides found
Rental deposit not returned? Start here
A practical way to document a handover, question deductions, and pursue a Hong Kong rental deposit.
Law and rightsHow to bring a small money claim in Hong Kong
Understand the tribunal's scope and prepare a clear claim for unpaid money, deposits, or goods.
Law and rightsHow to complain about a purchase in Hong Kong
Keep purchase evidence, state a realistic remedy, and understand mediation versus legal recovery.
Law and rightsWhat to do when your personal information is exposed
Protect yourself, preserve evidence, and choose a platform, privacy, or police complaint route.
Law and rightsApplying for legal aid when legal costs are a concern
Check case coverage, financial eligibility, and merits before preparing your application.
Law and rightsSuspect a scam? What to do after sending money
Contact your bank and police, keep transaction evidence, and avoid further recovery-fee scams.
Law and rightsAfter a work injury: treatment, evidence and compensation reporting
Keep medical and accident evidence, verify employer notification, and understand the compensation process before signing.
Law and rightsDisputing a parking ticket: eTTP photos and evidence
Use the online dispute and photo-request functions added in June 2026, with evidence submitted under the notice's requirements.
Law and rightsDriving-offence points: warnings, improvement courses and court action
Check offence dates, the rolling two-year record, mandatory courses and additional probationary-licence consequences.
Law and rightsOnline returns and refunds: trader promises, product problems, and pursuing a remedy
Distinguish a changed mind from a product problem, check terms and applicable rights, and retain return and refund evidence.
Law and rightsRental repairs: responsibility, notices and evidence
Distinguish ordinary leases from regulated subdivided-unit rights, then document danger, responsibility and repair notices.
Law and rightsNeighbour noise: times, sources and complaint routes
Domestic noise, specified sources and powered renovation follow different rules; use a chronology and the appropriate channel.
Law and rightsSuspected discrimination: EOC scope and complaints
Identify the protected characteristic and setting, then prepare a written complaint and understand conciliation.
Law and rightsMaladministration: preparing an Ombudsman complaint
Raise the matter with the organisation first, check jurisdiction and the twenty-four-month restriction, then document the administrative issue.
Law and rightsAfter drinking: legal limits, testing and the journey home
Legal concentration limits do not translate into a safe number of drinks; arrange the journey before drinking.
Law and rightsSexual harassment: evidence and help at work, school or services
Prioritise safety and records, with internal assistance and EOC complaints as appropriate; repetition is not required.
Law and rightsDomestic violence: safety, social support and injunctions
Seek urgent help for immediate danger; safe accommodation, medical evidence and court protection are distinct arrangements.
Law and rightsDomestic-helper rights: wages, rest, accommodation and records
Use the standard contract and actual records to check wages, leave, food, medical care and identity documents.
Law and rightsRequesting your personal data: access rights and forty days
Send OPS003 to the data-holding organisation and distinguish personal data from whole documents, fees and refusal grounds.
Law and rightsPrepaid services stop: unused balances, transfers and bank disputes
Distinguish a card payment from instalment finance, calculate unused services and check bank deadlines and transfer terms.
Law and rightsAfter a death: estate authority and small-estate limits
Keep the will and list assets and liabilities before checking a grant; small-estate confirmation has more tests than a HK$50,000 ceiling.
Law and rightsSelf-financed post-secondary refunds: enrolment deposits, first tuition instalments and evidence
Identify each payment and withdrawal reason, check the 2026 admission arrangement and institution policy, and apply in writing within the deadline.
Law and rightsOwners' corporation meetings: agenda, proxies and certified minutes
Check your role and meeting type, obtain the correct forms, and request specific records in writing with delivery evidence.
Law and rightsSearch Hong Kong e-Legislation: chapter, date and verified copies
Find provisions by chapter and section, check the relevant date and definitions, and distinguish verified PDFs from reference formats and news reports.
Law and rightsBook free legal advice: referral, a case summary and appointment preparation
Book through a designated referral agency and bring a one-page summary; preliminary advice and representation are separate services.
Law and rightsA first Magistrates' Court appearance: Duty Lawyer assistance and preparation
Check coverage, assessment and charges against the charge, court and defendant's status, starting with the hearing date.
Law and rightsPreparing for a divorce petition: jurisdiction, children, finances and papers
Check Hong Kong jurisdiction and the applicable application route, then organise marriage, child and financial information for advice.
Law and rightsPrepare for family mediation: child schedules, budgets and agreement follow-up
Check suitability and charges, turn disputes into concrete arrangements and obtain independent advice on any agreement.
Law and rightsEnduring power of attorney: choose an attorney and financial powers while capable
Obtain legal and medical assistance while mentally capable, distinguishing execution, powers, commencement and registration.
Law and rightsAn adult relative unable to decide: guardianship applications and powers
Identify the decisions and less restrictive options before formal assessment and a hearing determine guardianship and powers.
Law and rightsConsumer complaints as a Macao visitor: receipts, trader identity, Consumer Online and refunds
Record the transaction and requested remedy, approach the contractual trader, then use Macao's complaint channels; a case reference is not a completed refund.
Law and rightsPrepaid beauty and fitness packages: cancellation, closure risk and instalment bills
Check expiry, booking access, cancellation calculation and payee; distinguish 2026 cooling-off consultation proposals from rights actually in force.
Law and rightsBeauty treatment disputes: product claims, practitioners and evidence afterwards
Record the actual procedure, materials and practitioner, and address health needs, sales descriptions and payment disputes through appropriate channels.
Law and rightsMainland seven-day no-reason returns: exceptions, activation and warehouse receipt dates
Distinguish remote purchase, excluded goods and quality defects, and preserve confirmation and receipt records before consolidation obscures the deadline.
Law and rightsMainland 12315 complaints: 2026 jurisdiction, evidence and mediation outcomes
Identify the competent place by trader, platform and transaction type, separate a remedy complaint from a suspected-lawbreaking report and track acceptance and performance.
Written for the next step
Compiled by HomeHK with context, practical steps, and official sources. Guides distinguish Hong Kong, Macao, and mainland arrangements. Dates describe the content's preparation, not daily official verification.
Check the official page before acting
Fees, eligibility, capacity, and timetables change. Each guide links to official information for a final check. Seek appropriate individual advice for legal, tax, or medical decisions.