AI and digital life guides
Use AI for everyday tasks, verify answers and protect privacy, with practical guides to digital services, account recovery and scams.
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28 guides found
Using AI for everyday Hong Kong tasks: checklists, drafts, and plans
Turn verified information into checklists, enquiries, and comparisons, with a human review before submission.
AI and digital lifeChecking an AI answer about Hong Kong laws or benefits
Split claims into effective date, eligible people, conditions, and official sources before relying on them.
AI and digital lifeBefore uploading private documents to AI: minimise, redact, and review
Assess identity documents, bills, contracts, children's records, and work files before uploading, and check redaction and service settings.
AI and digital lifeWhen an AI voice or video asks for money: verifying a possible deepfake scam
A familiar voice, video call, or personal detail is insufficient: verify through a known separate channel and preserve evidence.
AI and digital lifeReusable bilingual AI prompts for Hong Kong enquiries, checklists, and service messages
Specify purpose, source, format, and facts that must not be invented in natural Hong Kong Traditional Chinese and English.
AI and digital lifeChanging a phone or recovering iAM Smart access
Distinguish a working old phone from a lost or broken one, and follow the appropriate transfer or rebinding route.
AI and digital lifeFirst access to eMPF: registration, verification, and checking accounts
Use the scheme-member guide, verify personal details and accounts, and distinguish viewing, submitting an instruction, and completed processing.
AI and digital lifeHong Kong SIM registration and verification messages: checking a genuine request
Register with your own identity through the provider, and independently verify rechecking or suspension messages.
AI and digital lifeFinding government online services safely: fake sites, phishing, and false support
Identify the department, verify the service route, and keep submission confirmation; search placement and familiar logos do not establish authenticity.
AI and digital lifeHelping family members use online services while keeping control of their accounts
Address text size, reading, login, and support around the person's needs, without taking over every password.
AI and digital lifeUsing AI for a CV and interview practice without inventing experience
Turn job requirements and real examples into a CV, verify dates, skills, and results, then practise natural answers.
AI and digital lifeUsing AI for a household budget: organise categories and verify the numbers
Organise anonymous income and expenses into monthly categories, separating fixed, variable, and annual costs.
AI and digital lifeAI translation of forms and contracts: preserve official terms and check both languages
Look for the official bilingual version first, then use AI to explain difficult wording and check negatives, dates, amounts, and terms.
AI and digital lifeAI for schoolwork: hints, understanding, and honest disclosure
Follow the teacher's rules, use hints and practice to learn, and keep your own work, sources, and AI-use record.
AI and digital lifeAI reading support for older users: larger text, short explanations, and verification
Simplify a verified notice or prepare questions with suitable text and audio settings, keeping decisions and checks with the user.
AI and digital lifeAccount security and recovery: passkeys, extra verification, and backups
Secure your main email and phone, set up supported passkeys or extra verification, and keep a usable recovery route.
AI and digital lifeA lost phone: coordinate your SIM, banking wallet, and digital identity
Record the loss, contact your operator and bank through verified channels, secure accounts, and retain transaction evidence.
AI and digital lifeOnline shopping concerns: preserve evidence of a fake shop or dispute
Save listings, trader details, terms, orders, payments, and messages, then choose the appropriate complaint or suspected-fraud route.
AI and digital lifeMobile and broadband contracts: renewal, moving, cancellation, and equipment return
Record the post-promotion price, contract dates, notice requirements, and equipment rules, and retain written confirmation.
AI and digital lifeDigital travel backups: offline plans, phone access, and payment preparation
Keep essential offline plans and verified contacts, check roaming, SMS and payments, and prepare for loss of phone access.
AI and digital lifeReport a street problem with the 1823 app: location, photos and follow-up
Submit a public-service request with a clear location and photos, then track the reference, department reply and actual outcome.
AI and digital lifeHow to use MyObservatory: location, rain, lightning and warnings
Read warnings, nearby observations and short-range forecasts together. Check the destination and update time, and actively refresh before leaving.
AI and digital lifeGeoInfo Map and GeoAddress: find addresses, public facilities and meeting places
Use Lands Department maps and address tools to identify buildings and facilities, then confirm entrances, hours and access with the operator.
AI and digital lifeeWater: manage accounts, bills, payments and water-supply alerts
Use eWater for accounts, e-bills, FPS payments and local supply alerts, distinguishing app registration from taking up a water account.
AI and digital lifeUse public Wi-Fi: find a hotspot, verify the network and keep a backup
Check Wi-Fi.HK and the venue, verify the SSID and terms, and plan for forms, sensitive information and interrupted connections.
AI and digital lifeHanding over a phone for repair: quotation, data backup and collection checks
Record the fault, spending limit and data-erasure permission, then use the intake record and function checklist at collection.
AI and digital lifeUsed-phone handover: activation locks, repair history and function tests
Complete owner unlinking and reasonable tests before recording the model, condition and payment; do not buy on a promise of later unlocking.
AI and digital lifeWhen a telecom term ends: renewal, number porting and final bills
Plan around term expiry, continuing charges and porting date; verify old balances and other services separately from a successful number transfer.
Written for the next step
Compiled by HomeHK with context, practical steps, and official sources. Guides distinguish Hong Kong, Macao, and mainland arrangements. Dates describe the content's preparation, not daily official verification.
Check the official page before acting
Fees, eligibility, capacity, and timetables change. Each guide links to official information for a final check. Seek appropriate individual advice for legal, tax, or medical decisions.